VARs Are About to Get Big Help in Their Support Department, Just in Time for RSPA

Boomtown has been tinkering with innovative business models since inception. When Boomtown first arrived on the scene they recognized that cloud POS companies, for the most part, were selling directly. Founder and CEO, Chip Kahn, saw the early stages of the market developing, “It was clear to us that real world businesses were transitioning to SaaS solutions.” In many cases these POS providers wouldn’t have local support resources so Boomtown acted as Uber for physical support, dispatching local IT specialists to service tickets from POS companies who couldn’t be there themselves.

Read here: https://reformingretail.com/index.php/2019/07/26/vars-are-about-to-get-big-help-in-their-support-department-just-in-time-for-rspa/